Legal
Zero Dark LLC · 1179 SW 1st Way, Deerfield Beach, FL 33441 · Effective: September 2026
This Privacy Policy explains how Zero Dark LLC ("Zero Dark," "we," "us") collects, uses, and protects information from prospective clients and clients who visit zerodarkusa.com, submit a quote request, book an appointment, or otherwise interact with our business.
When you fill out a quote request form or contact us, we collect the information you provide directly: your name, phone number, email address, vehicle information (year, make, model), the service you are interested in, and any details you include in your message. When you book an appointment, we collect the date, time, and service details associated with that appointment.
We also automatically collect standard technical information when you visit our site, including your IP address, browser type, pages visited, and cookies such as the Meta Pixel cookie (_fbp). This is used for site analytics and advertising measurement.
We use your information to: respond to your quote request by phone, text, or email; schedule, confirm, remind, reschedule, and cancel appointments; provide quotes and service updates; send transactional text messages you have consented to receive; measure the effectiveness of our advertising; and operate and improve our business.
By checking the consent box on our quote request form, you agree to receive text messages from Zero Dark LLC about your quote request and scheduled appointments. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Consent to receive text messages is not a condition of purchase. We do not sell or share your mobile information with third parties or affiliates for marketing or promotional purposes.
We do not sell your personal information. We share information only with service providers who help us operate our business: our hosting and database provider, our text messaging provider (to deliver appointment and quote notifications), our email delivery provider, and advertising platforms such as Meta solely to measure the performance of our ads. These providers process information on our behalf and are not permitted to use it for their own purposes.
We keep quote requests, job applications, appointment records, and related communications for as long as needed to provide services, maintain our business records, and comply with legal obligations. You may ask us to delete your information at any time using the contact details below, subject to legal retention requirements.
You may opt out of text messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information, or ask questions about this policy, by calling or texting 561-325-8762 or emailing service@zerodarkusa.com.
We use industry-standard safeguards, including access controls and encrypted connections, to protect the information we collect. Resumes and files submitted through our site are stored privately and are only accessible to authorized staff.
Our services are not directed to children under 13, and we do not knowingly collect their information.
We may update this Privacy Policy from time to time. The effective date above reflects the most recent version.